Your appointment and convenience are of high importance to us. We realize that at times unexpected circumstances may require schedule adjustments. If you need to cancel an appointment, we respectfully require that you provide at least 24-hour notice.
Cancellation or request to reschedule made less than 24-hour in advance will invoke a cancellation fee. The amount charged will be equal to 70% of the booked services.
A 45% processing fee will be charged for all appointments canceled or rescheduled between 24 to 48 hours in advance.
Customers can request a full refund if cancellation is greater than 48-hour in advance. To cancel or reschedule, please contact us directly at admin@aclifeskillstraining.com or (303)542-8334.
NO-SHOW POLICY:
We ask you to realize that when you forget your appointment or fail to cancel with enough notice in advance, we miss out on an opportunity to fill that time slot, and our standby clients miss the chance to receive our services. If a registered participant is a no-show and absent from their scheduled class, the participant will not receive a refund of any kind.
